Refund & Return Policy

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At Noireefragrances, customer satisfaction is our priority. We carefully inspect every order before dispatch to ensure you receive your fragrance in perfect condition.

Returns

Due to the hygienic nature of perfumes and fragrances, we do not accept returns or exchanges for:

• Change of mind

• Personal preference (e.g., you do not like the fragrance)

• Opened or used perfume bottles

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, leaking, or incorrect product, please contact us within 48 hours of delivery.

To process your request, please provide:

• Your order number

• Clear photos of the product and packaging

• An unboxing video (recommended for faster verification)

Once your claim is verified, we will offer one of the following:

• A replacement product (subject to availability), or

• A full refund.

Refunds

Approved refunds will be processed within 5–7 business days after verification. Refunds will be issued through the original payment method or bank transfer, depending on the payment used.

Please note:

• Shipping charges are non-refundable unless the error was on our part.

• Refunds will only be issued after the returned item (if requested) has been received and inspected.

Return Conditions

If a return is approved:

• The item must be unused and in its original packaging.

• All original accessories, boxes, and labels must be included.

• Returns sent without prior approval may not be accepted.

Order Cancellation

Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.

Contact Us

If you have any questions regarding your order or this policy, please contact our customer support team.

Noireefragrances

Email: [noireefragrances38@gmail.com]

WhatsApp: [Your +923222162508]

We appreciate your trust in Noiree Fragrances and are committed to providing you with a premium shopping experience.