Shipping policy
Shipping Policy
Thank you for shopping with Noireefragrances. We are committed to delivering your order safely and on time. Please read our Shipping Policy to understand how we process and deliver orders.
Order Processing
- Orders are processed within 1β2 business days after payment confirmation or order verification.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales, holidays, or peak seasons, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
- Within Pakistan: 2β5 business days
- Remote Areas: 4β7 business days
Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location.
We may occasionally offer Free Shipping on selected promotions or for orders above a specified amount.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available), allowing you to monitor your shipment.
Delivery
Please ensure that the shipping address and contact information provided at checkout are accurate.
If incorrect information results in a failed delivery or return, additional shipping charges may apply for reshipment.
Delayed Shipments
While we strive to deliver orders within the estimated timeframe, Noireefragrances is not responsible for delays caused by:
- Courier service interruptions
- Severe weather conditions
- Public holidays
- Customs or government inspections (for international orders)
- Events beyond our reasonable control
Failed Delivery Attempts
If a delivery cannot be completed due to an incorrect address, recipient unavailability, or refusal to accept the package, the order may be returned to us. Additional shipping charges may apply before the order can be resent.
Damaged or Missing Items
If your order arrives damaged, leaking, or with missing items, please contact us within 48 hours of delivery.
To help us investigate your claim, please provide:
- Your order number
- Clear photos of the package and product
- An unboxing video (recommended)
Eligible claims will be resolved through a replacement or refund in accordance with our Refund & Return Policy.
International Shipping
International shipping may be available for selected countries.
Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country.
Contact Us
If you have any questions about shipping or your order, please contact us:
Noiree Fragrances
Email: [noireefragrances38@gmail.com]
WhatsApp: [+923222162508]
Business Hours: [24hrs]