Shipping policy

Shipping Policy (Pakistan)

Thank you for shopping with [noireefragrances38@gmail.com]!
We’re committed to delivering your orders quickly and safely across Pakistan. This Shipping Policy explains how we handle shipping, delivery times, and related details.

1. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays are processed the next working day.

You’ll receive an email or SMS confirmation once your order has been shipped.

2. Shipping Partners

We work with trusted local courier services including:
TCS, Leopards Courier, M&P, Call Courier, and Pakistan Post, depending on your location and delivery type.

3. Shipping Rates & Delivery Time

We currently offer nationwide delivery across Pakistan.

Shipping Type    Estimated Delivery Time    Charges
Standard Delivery    3–5 business days (major cities) / 5–7 days (remote areas)    Rs. [Insert amount or “Free above Rs. ___”]
Express Delivery    1–2 business days (available in select cities)    Rs. [Insert amount]
Cash on Delivery (COD)    Available nationwide    Rs. [Insert amount or “Free”]

Note: Delivery times may vary due to weather conditions, public holidays, or courier delays.

4. Free Shipping Offer

We offer free shipping on orders above Rs. [insert amount].
Orders below this amount will be charged a flat rate of Rs. [insert delivery fee].

5. Cash on Delivery (COD)

COD is available for most cities across Pakistan.

Please ensure your phone number and address are correct for smooth delivery.

If you refuse or fail to accept a COD parcel more than once, we may require advance payment for future orders.

6. Order Tracking

Once your order is shipped, you’ll receive a tracking number via SMS or email.
You can track your order on the courier’s website (e.g., TCS Tracking, Leopards Tracking, etc.).

7. Delays and Unexpected Issues

We do our best to deliver on time, but delays can occur due to:

Weather or natural events

Courier network disruptions

Remote or hard-to-reach locations

If your order is delayed beyond the expected time, please contact us at [noireefragrances38@gmail.com +92 322 2162508], and we’ll help you track it.

8. Damaged or Lost Parcels

If your parcel arrives damaged, please contact us within 24–48 hours with photos of the packaging and product.
If a package is lost in transit, we’ll work with the courier to resolve the issue or send a replacement.

9. International Shipping

Currently, we only ship within Pakistan. International shipping will be added in the future.

10. Contact Us

For any shipping-related questions or assistance, please contact us:
📧 Email: [noireefragrances38@gmail.com]
📞 Phone / WhatsApp: [+92 322 2162508]